Moving from CrelioHealth to LabFlow
A cloud LIS for diagnostic laboratories, priced in tiers for the US and Canada and separately for India, with onboarding charged on the assisted tiers. Last checked 7 November 2026. Check CrelioHealth yourself, because a page that says something newer than this one is right.
The side-by-side comparison, with LabFlow's own limits, is on the LabFlow site. This page is about making the move.
Before you move
- Choose CrelioHealth if you want assisted onboarding, an account manager and SMS or WhatsApp report dispatch from the system, and the tiered price fits your volume.
- Choose LabFlow if you are a small or new laboratory that wants quality control and a patient portal on every plan, including the free one, with no onboarding fee and one price for the laboratory rather than a tier by user count.
What you would give up, going by CrelioHealth's own pages:
- Reports sent by SMS or WhatsApp from the system. An SMS link opens on the handset. Nothing is sent from the system.
The move, step by step
- Get your data out of CrelioHealth first. Ask CrelioHealth how your data leaves it before you cancel anything; we have not checked that. Keep the copy: LabFlow reads none of it directly.
- Create an account. Sign-in is with Google, and there is no password to set.
- Set up the laboratory. Five steps, including its name, departments and time zone.
- Build the test catalogue, then panels and reference ranges. These are typed in. There is no bulk import.
- Invite your staff and give each person a role.
- Add patients as they arrive. There is no bulk import of patients or of past results, so your old system stays your archive for what came before.
- Take orders. A system that sends HL7 v2 order messages can hand them over one at a time as files, each becoming a draft order, as interoperability explains. There is no live feed.
- Enter and release a result on a real sample before you switch the bench over, and run both systems side by side until you trust it.
CrelioHealth's prices
As its own pages stated them on 7 November 2026, not converted between currencies. LabFlow's are on the pricing page.
| Plan | Price | What the page says | Source |
|---|---|---|---|
| Smart | $600 a month | Billed annually at $7,200/yr; self-service onboarding; USA and Canada only | Source |
| Optimized | $1,400 a month | Billed annually at $16,800/yr; onboarding $7,500; USA and Canada only | Source |
| Pro | $2,750 a month | Billed annually at $33,000/yr; onboarding $12,000; USA and Canada only | Source |
| Power | $4,900 a month | Billed annually at $58,800/yr; onboarding $18,000; USA and Canada only | Source |
| Enterprise | Quote only | Quote only (Custom Pricing) | Source |
| Monthly billing | No price stated | Monthly billing available at +15% | Source |
| Standard (India) | ₹8,000 a month | Plus 18% GST; annual contract; onboarding ₹10,000; India only | Source |
| Advanced (India) | ₹15,000 a month | Plus 18% GST; annual contract; onboarding ₹20,000; India only | Source |
| Premium (India) | ₹25,000 a month | Plus 18% GST; annual contract; onboarding ₹50,000; India only | Source |
What each one says it does
"Not stated on the pages we checked" is not a no. Ask CrelioHealth. LabFlow's column lists only what has shipped.
| What we looked for | CrelioHealth | LabFlow |
|---|---|---|
| A price on the public page | Yes (source) | Yes |
| A free plan, or free for the person | Not stated on the pages we checked | Yes |
| Patients read their own results online | In part (source) | Yes. For results from laboratories that run LabFlow. |
| The person decides who sees a record | Not stated on the pages we checked | Yes. One frozen report at a time, by a link the person can withdraw. |
| Share one section only (one test, one report) | Not stated on the pages we checked | No. A share opens one whole report. There is no grant for the ECG only or the X-ray only. |
| A laboratory asks for access by the person's ID and the person accepts | Not stated on the pages we checked | No. Not in the product today. There is no ID to give and no request to accept. |
| Access can be withdrawn later | Not stated on the pages we checked | Yes |
| Records kept for years, stated on the page | Not stated on the pages we checked | In part. Free keeps 12 months, then read-only. The paid plans set no cap. No number of years is promised. |
| Quality control (QC) built in | In part (source) | Yes |
| HL7 or FHIR interfaces | Yes (source) | In part. As files, in and out. No live feed. |
| Several sites or branches under one account | In part (source) | Yes |
| An Android app | Not stated on the pages we checked | Yes |
| Works in a browser | Yes (source) | Yes |
| A desktop application | Not stated on the pages we checked | No. Not in the product today. Browser and Android only. |
| A backup commitment stated on the page | Not stated on the pages we checked | No. No backup or recovery commitment is made today. |
| Analytics for the laboratory | Not stated on the pages we checked | Yes |
| Collection work continues offline | Not stated on the pages we checked | Yes |
| Reports sent by SMS or WhatsApp from the system | Yes (source) | No. An SMS link opens on the handset. Nothing is sent from the system. |
| Hosted by the vendor (cloud) | Yes (source) | Yes. Hosted only. On-premise is not offered. |
| Open source | Not stated on the pages we checked | No |
What LabFlow does not have
LabFlow has no ID a person can give a laboratory, no laboratory access requests and no sharing section by section. It has no desktop app, promises no retention period and makes no backup commitment. No laboratories run it in production. Status and limits has the full list.